Brinsea® Help

Brinsea^® have a wealth of knowledge of bird breeding and solutions to common incubation problems so you can buy in confidence that help is available should you have any problems achieving satisfactory results.

• If you need help with online shopping please see the Order FAQ section of this website.
• To request a free catalog complete the catalog request form or call 1-888-667-7009.
• For technical questions consult our Incubation FAQs page to find the answer to the most frequently asked questions about incubation and our incubators.
• You may also want to visit our Incubation Advice section for assistance with incubation procedures.
• Visit our ChickSafe FAQs page for answers to the common questions regarding our coop door openers.
• For information beyond incubation, visit our Poultry Keeping Advice page.
• You can also download a pdf version of the User manuals on how to use any of our products from the Customer Service section of this website.
• If you still cannot find the answers to your questions or have concerns regarding an item, an order or a return please e-mail our customer service department at support@Brinsea.com anytime
• or call 1-888-667-7009 between 8.30 a.m. and 5.00 p.m. E.S.T Monday through Friday.

Remember to register your products for our Free 3 year manufacturer's warranty by calling 1-888-667-7009 or completing the online warranty registration form within 30 days of purchase.